Every call answered. Never miss another client.
An AI receptionist that answers every call, books appointments, takes messages, and answers questions about your business. 24/7. No hold music. No voicemail. No missed clients.
of calls to small businesses go unanswered
of callers who reach voicemail won’t leave a message
of callers will ring a competitor if you don’t pick up
Every missed call is a missed client.
You're on a roof. In a consultation. Under a car. With a patient. The phone rings. You can't answer. The caller hangs up and rings the next business on Google.
Voicemail doesn't help. Nobody leaves messages anymore. They just move on. You find out later, or you never find out at all. The work goes to someone who picked up.
Hiring a receptionist costs $50K a year. An answering service still charges per call and works limited hours. Neither option makes sense when you're running a small operation.
You need something that picks up every time, knows your business, and costs less than losing one client a month.
I used to lose two or three jobs a week because I couldn't answer the phone on site. Now every call gets handled before I even know it rang.
A real call. No human required.
Good morning, Smith Plumbing. How can I help you today?
Hi, I’ve got a leaking tap in my kitchen. Are you available this week?
Absolutely. We cover the Auckland area. I can see we have availability on Thursday at 10am or Friday at 2pm. Which works better for you?
Thursday 10am would be great.
Booked. Thursday 10am. I’ll send you a confirmation text shortly. Is there anything else I can help with?
That’s all, thanks.
You’re welcome. See you Thursday!
47 seconds. Caller booked. Owner notified. No human involved.
Everything a receptionist does. Without the salary.
Answers every call
Your AI receptionist picks up instantly. No ringing out, no hold music, no "please call back during business hours."
Books appointments
Checks your real-time availability, books the slot, sends a confirmation text to the caller, and adds it to your calendar.
Answers business questions
Trained on your services, pricing, hours, and service area. Answers the questions you answer twenty times a day.
Sends you a summary
After every call, you get a text and email with who called, what they needed, and what was booked.
Transfers when needed
Urgent call? The AI can transfer directly to your mobile. You decide what counts as urgent.
Works after hours
Evenings, weekends, public holidays. The calls that come in at 7pm on a Saturday get handled, not lost.
AI receptionist vs the alternatives in New Zealand.
| Voicemail | Human receptionist | Answering service | AI receptionist | |
|---|---|---|---|---|
| Availability | When you check it | Business hours | Extended hours | 24/7/365 |
| Cost per year | Free | $50,000+ | $4,000–$18,000 | From $1,200 |
| Books appointments | No | Yes | Sometimes | Yes |
| Knows your business | No | Over time | Script only | Trained on you |
| Handles after-hours | Message only | No | Extra cost | Included |
| Sick days / leave | N/A | Yes | Their problem | Never |
| Sends you a summary | Voicemail only | Sometimes | Email next day | Instant text + email |
Live in a week. Five steps.
We run it
We set up, train, and manage your AI receptionist. Ongoing updates as your services change. Monthly subscription.
We set it up
We build and train the AI receptionist, then hand it over. You manage it from there with our documentation and support.
Built for NZ service businesses.
Trades
Plumbers, electricians, builders. You can’t answer the phone when you’re on the tools. Your AI receptionist can.
Health & wellness
Physios, dentists, vets, therapists. Your hands are busy with patients. Calls still get booked.
Professional services
Lawyers, accountants, consultants. In meetings all day. Clients still get answered instantly.
Frequently asked questions
What is an AI receptionist?+
An AI receptionist answers your business phone calls using artificial intelligence. It greets callers, answers questions about your services and pricing, books appointments, takes messages, and sends you a summary. It works 24/7, including weekends and public holidays.
How much does an AI receptionist cost compared to a human receptionist in NZ?+
A full-time receptionist in New Zealand costs $45,000–$55,000 per year. A virtual answering service typically costs $300–$1,500 per month depending on call volume. An AI receptionist from Mohios has a one-time setup fee plus a monthly subscription that is significantly less than either option, while working 24/7.
How does an AI receptionist compare to a phone answering service in New Zealand?+
A phone answering service uses human operators following a script. They typically cost $300–$1,500/month, charge per call, and work limited hours. An AI receptionist is available 24/7, is trained specifically on your business (not just a script), books appointments directly into your calendar, and costs a fraction of the price with no per-call fees.
Can an AI receptionist book appointments?+
Yes. It checks your calendar availability, books the appointment, sends a confirmation to the caller, and adds it to your calendar. All during the phone call, without any human involvement.
Will callers know they are talking to an AI?+
We are transparent that it is an AI assistant, but callers typically find the experience smooth and helpful. The AI is trained on your specific business, so it answers questions about your services, pricing, and availability just like a knowledgeable receptionist would.
What happens if the AI receptionist cannot handle a call?+
It takes a detailed message, collects the caller’s contact information, and immediately notifies you via text or email. You can call the person back with full context of what they needed. For urgent calls, it can transfer directly to your mobile.
Can the AI receptionist work with my existing phone number?+
Yes. We can set up call forwarding from your existing business number so calls route to the AI receptionist when you don’t answer. You keep your number, and callers won’t notice any difference.
Ready to stop missing calls?
Tell us about your business. We'll show you how it works.